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Privacy Statement – Websites Sportcentrum Papendal and Hotel Papendal

Through this Privacy Statement, the private limited companies Sportcentrum Papendal and Hotel Papendal (hereinafter collectively referred to as “Papendal”) inform you about how personal data obtained via the website www.papendal.nl (hereinafter: “the Website”) is handled.

Introduction

Papendal respects your privacy and ensures that personal data is always treated confidentially and in accordance with applicable privacy legislation. We do not process your data without reason and only when necessary for specific purposes. In this privacy statement, we explain which data we process when you use our Website.

When does this privacy statement apply?
This Privacy Statement applies to the processing of personal data and information obtained from visiting and using the Website. Other forms of data processing by Papendal may be subject to a different privacy policy. If you have any questions, please contact us at privacy@papendal.nl.

What data is processed?
1. Sending digital messages, including newsletters

Personal data:

  • Initials

  • Last name

  • Email address

  • Gender

Legal basis:

  • Consent

Retention period:

  • As long as the person remains subscribed

Recipients:

  • Papendal

  • E-marketing tools

2. Statistical research

Personal data:

  • Cookies

  • IP data

Legal basis:

  • Legitimate interest

Retention period:

  • Data is anonymized as soon as possible

Recipients:

  • Papendal

  • E-marketing tools

3. Improving our digital services

Personal data:

  • Cookies

  • IP data

Legal basis:

  • Legitimate interest and/or consent

Retention period:

  • Each time the Website is visited

  • Data is anonymized as soon as possible

Recipients:

  • Website administrator

  • Analytics tools

Papendal does not share personal data with third parties other than those listed above, unless you have given prior consent or Papendal is legally required to do so.

Cookies
This Website uses cookies. Cookies are small text files placed on a computer, tablet, or mobile phone by a website. These cookies help the Website function properly and allow us to monitor web traffic, for example to determine how many people visit the Website during a certain period.

We only use this data in aggregated form and cannot trace it back to an individual or device. Through your browser settings, you can delete existing cookies and refuse new ones. The method varies per browser; please consult your browser’s help function if needed.

When you first visit our Website, a cookie notification will appear, allowing you to indicate whether you agree to the placement of cookies. Some cookies ensure optimal website performance, while others are used for marketing purposes, tracking your preferences and browsing behavior. This allows us to tailor advertisements, measure their effectiveness, and personalize emails.

Your rights
Under the law, you have several rights. You have the right to:

  • Access the personal data we process about you

  • Request correction or deletion of your data

  • Object to data processing

  • Request restriction of processing

  • Request transfer of your personal data

Withdrawal of consent
For the purposes mentioned in this statement, we process your data based on your consent. You have the right to withdraw this consent at any time. We will immediately stop processing your data. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

If you wish to exercise your rights, please contact us using the details below.

Response time
We will respond to your request within one month. If more time is required, we will inform you within that period. Due to complexity or the number of requests, the response time may be extended.

You also have the right to file a complaint with the Dutch Data Protection Authority:
https://autoriteitpersoonsgegevens.nl

Identification
We may ask for proof of identity when handling requests. This is to prevent unauthorized access or changes to personal data.

Individual assessment of requests
The rights described above are not absolute. There may be circumstances in which we cannot comply with a request. Each request will be assessed individually. If we cannot comply, we will explain why. You may then choose to take legal action if desired.

The right to object to direct marketing is absolute. Unsubscribing from commercial communications will always be honored.

Security
We take appropriate technical and organizational measures to protect your personal data.

Changes to this privacy statement
If we update this privacy statement, the revised version will be published on the Website. Please review it regularly. Changes take effect as soon as they are published.

Questions
If you have questions about how we process your personal data or wish to exercise your rights, please contact us using the details below.

Contact details
Sportcentrum Papendal B.V. (Chamber of Commerce no. 56764421)
Papendallaan 9
6816 VD Arnhem
The Netherlands

Hotel Papendal B.V. (Chamber of Commerce no. 09104867)
Papendallaan 3
6816 VD Arnhem
The Netherlands