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Frequently Asked Questions

  • Does the hotel take into account food allergies and/or intolerances?

    Yes, certainly make your wishes known and if possible, we always take these into account.

    What are the opening hours of the restaurant / bar / lounge?

    Opening hours Restaurant 20 28
    Monday to Friday
    Breakfast: 7.00-10.00
    Lunch: 12.00-14.00
    Dinner: 17.00-21.30
    Saturday
    Breakfast: 7.00-10.30
    Lunch: 12.00-14.00
    Dinner: 17.00-21.30
    Sunday
    Breakfast: 7.30-12.00
    Lunch: 12.00-14.00
    Dinner: 17.00-21.30

    Opening hours Dug Out bar
    Opening hours:
    Monday to Friday
    09.30-01.00
    Saturday and Sunday
    10.30-01.00

    I would like to eat something in the restaurant, is that possible?

    Restaurant 20 28 offers breakfast, lunch and dinner. Sometimes, different opening hours apply. Such as during the summer months. Our Dug Out bar also offers delicious brasserie-style dishes.

    Can I get room service?

    Yes, you can get room service. We charge a small fee for it.

    Is the hotel suitable for disabled people?

    The hotel is suited for disabled people. We do not have a standard room for disabled guests, but we can adjust the rooms and add facilities to make them suitable for disabled people. Moreover, there is an elevator and all facilities are accessible.

    Does the hotel offer a shuttle service?

    You can take a taxi from Arnhem station to Papendal. If you wish to use this “Papendal taxi”, make sure to book it in time, preferably through the reception of our hotel. The Papendal taxi runs (between 7.00 and 24.00) from and to the back (Sonsbeek side) of Arnhem central station. It is also possible to order a Papendal taxi yourself at taxi company Linsen (phone number +31 (0)26-364 00 00). Note: Book the taxi at least one hour in advance to be sure of the right transportation. Clearly mention that it concerns a ‘Papendal taxi’. The costs are € 12.50 per person, per ride.

    Which payment methods are accepted?

    You can use different methods of payment at the hotel. We accept Visa, MasterCard, cash and pin.

    Is there a pool?

    Unfortunately, there is no pool at our property.

    Is there a sauna?

    Yes, there is. We have a beautiful wellness centre. In the wellness room, you can enjoy the free sauna and Turkish steam bath. Truly relaxing.

    Is there a fitness room?

    If you stay at our hotel, you also have free access to the most modern equipment in the fitness room. The sports room consists of: a treadmill, exercise bike, elliptical trainer, rowing machines and a number of weights for core stability exercises. Sports lovers can also use a special fitness room on the property of Papendal.

    Is free Wi-Fi available?

    Free Wi-Fi is available for our guests throughout our property. Ask for it at the reception (hotel).

    Can I smoke in the hotel?

    Smoking is prohibited in the hotel.

    Can the hotel provide baby beds/additional beds?

    Sure. Please indicate that you need an extra bed or baby bed when you make your reservation. In case you wish to add this to your reservation later, please contact the hotel reception at +31 (0)26 483 79 11.

    Can I take my pet?

    Pets are not allowed at the hotel.

    From what time can I check in and check out?

    You can check in from 14.00 and check out from 10.00.

    How can I change or cancel a reservation?

    You can contact the reservations department of the hotel on phone number: +31 (0)26 483 79 11. Ask for your Account Manager and we will gladly assist you.

    What is there to do in the Papendal area?

    Staying active doesn’t require any effort @Papendal. There is so much to see and do within a seven-kilometre radius of Papendal. Examples are the Dutch Open Air Museum, the Kröller-Müller Museum, the Airborne Museum and Burgers’ Zoo or take a walk at the Posbank and discover National Park the Hoge Veluwe. Do not forget to stop at the historical city centre of Arnhem. Look at the possibilities around Papendal.

    I am not an athlete; can I still stay at Papendal?

    Definitely! Aside from the elite athletes who frequently stay at Hotel Papendal, we also welcome many other target groups. Such as corporate guests. But also families, for a weekend getaway for instance.

    How do I reach the hotel?

    Papendal is centrally located in the Netherlands and easy to reach by car. Whether you come from Utrecht, Apeldoorn or Eindhoven, you can reach @Papendal easily via the A50 or A12 motorway. When you enter the property, follow the signs to your final destination.

  • I would like to eat in the Elite sports restaurant, is that possible?

    No, unfortunately this is not possible. The Elite sports restaurant is only accessible for elite athletes, coaches and employees. But there is another good restaurant in the hotel which you can go to: Restaurant 20 28. Or grab a quick bite to eat at the Dug Out bar.

    What is the minimum age to live, train and study at Papendal?

    The youngest full-time talents are 15 years old. Very seldom, a 14-year-old talent is accepted. They go through a careful screening to be sure the talent is ready for it.

    My child is a talented athlete, can he train at Papendal?

    It depends on which sport your son or daughter practices. All elite athletes who train with us are part of a full-time training programme of their sports federation. New talents are invited by their sports federation to be part of the selection that trains at the CTO Papendal. It thus depends on your sport and sports federation whether there are possibilities to train with us.

  • What are the rental prices for the event grounds?

    Please contact us on +31 (0)26 483 4537! We will gladly make a tailor-made offer for you. As prices depend on availability, volume, etc.

  • What kind of clothes do you advise to wear?

    That all depends on the type of activity and location. We gladly advise you what to wear when you make your reservation for the activity.

    Are there dressing rooms available?

    Of course! Before and after our activities, you can use the dressing room in our sports accommodation. There are also showers in the dressing room.

    Can I participate in a clinic/tour?

    Yes, certainly! You can just not participate as an individual. Our minimum for tours is 10-15 people.

  • Can I also play golf @Papendal?

    Yes, absolutely! A beautiful golf course is located on the property. You can contact Golf Course the Edese for more information. You can also play Pitch & Putt golf, this is the short golf. You do not need to have golf experience to play Pitch & Putt.

    Are the outdoor sports accommodations like football fields, athletics track, cycling track and the Rock Garden @Papendal freely accessible for trainings?

    No, unfortunately not. If you would like to use a facility, such as the Rock Garden or the athletics track for a training, you can rent these through the service desk of the High Performance Centre. Only the Street Workout Park Papendal is freely accessible. There is also a mountain bike track which runs across the property: the ‘Oosterbeek’ route. This route is freely accessible as well.

    I would like to attend a training, is that possible?

    No, unfortunately trainings cannot just be attended. Papendal is a training location where our elite athletes are preparing for important tournaments. Therefore, we want to make sure they can train undisturbedly. In the Arnhem hall, the new training hall, there are no stands either, for instance. Some matches are open for public. Keep an eye on our website and social media channels.

  • Is free Wi-Fi available at Papendal?

    Free Wi-Fi is available for our guests throughout our property. Ask for it at the reception (hotel) or the service desk (Arnhem hall).

    I would like to take a look @Papendal, is that possible?

    Yes and no. In principle, the property is freely accessible. For example, you can play Pitch & Putt golf or work out at Lagendijk Training. However, you cannot walk around in the sports accommodations by yourself. Because this can disturb the trainings. Would you like to see the accommodations? And perhaps run into an elite athlete? Then book a tour. You are welcome for a bite to eat or a drink at Restaurant 20 28 or the Dug Out bar.

    Does Papendal offer free parking?

    Yes, we do. There are approximately 800 public parking spaces on our property.

    Can I charge my car in the parking lot?

    Yes you can, there are ten parking spaces with a charging station on our property. We do request that you park your car in a regular parking space once your car has been fully charged. This way, others can use the charging station as well.

    Is Papendal easily accessible by bus and/or car?

    Definitely! By car via the A50 and A12 motorways. Or by bus: bus route number 10 or 105. Look at our route and parking page for more information.

    Do you have information packages about Papendal for my presentation or paper?

    We do not have ready-made information packages available just yet, but you can find a lot of information on this website, on the page ‘About Papendal’. Did you not find the answers to your questions? Ask us at sportcentrum@papendal.nl.

  • Who can I contact for an appointment at the sports doctor’s or physiotherapist’s?

    You can contact the Sports Medical Centre Papendal on phone number: +31 (0)88 088 1300 or take a look at www.smcp.nl.

    I would like to apply for a job at Papendal, where can I send my application?

    Thank you for your interest in Papendal! Take a look at our job opportunities page. Here you will find a list of vacancies. Do we not have job opportunities in your area of expertise? You could send an open application to: vacature@papendal.nl.

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